“Highly recommend, obviously.”
Honestly, I've never felt more comfortable when it comes to car repair. I followed my GPS into a neighborhood deep off Manchaca, sort of skeptical at first. But soon enough, I realized a neighborhood is a perfect place for this garage. A few minutes after driving in, I was in an office chair, hanging out with these guys, talking about Dan's Burgers, how Austin has grown and occasionally how bad the brakes were on my car. They don't bs you here. They truly care about good service. It's an old school mindset, where you don't mind a greasy handshake.
Here's my situation: The brakes on my 2005 Toyota Avalon were warped, all of them. These guys immediately jacked my car up, checked it out and showed me what was wrong. Transparency, people. It's the sign of good business. Latham smoothed the brakes out, ordered new pads and finished within three hours. They made sure to order the best pads I could get, too, at a low price. Their quote was the cheapest in town. It was about a month ago, and I've had zero problems with my brakes. They're smooth. Real smooth. Temptations smooth. Sam Cooke smooth. James Brown smooth. You know that's smooth. These guys are smooth. Thanks, gentlemen.
Highly recommend Latham Automotive, obviously.
— Alex Y. (Yelp)
“Professional and honest.”
Latham Automotive demonstrates the utmost courteous, professional and honest automotive repair services I have ever experienced first hand. The owner is patient, understanding, and offers car repair without being intimidating or trying to "sell" anything above the service needed or requested.
I phoned him because my car was making a funny noise.
He quickly said to bring it over and he would decide if it was something he can squeeze into his already busy day.
He took a look, diagnosed it, and provided an estimate within 20 minutes. Fortunately the job wasn't an all-day affair so he was able to get it done in a few hours without any notice. I feel he is honest with his estimate and does not overcharge for labor and gets the job done in the shortest amount of time possible. His explanation of the work he had done made me feel very happy to have gone in for the repair without hesitation. He explained the repair work was required and made me feel at ease that by getting it fixed immediately, it had prevented any major damage to my vehicle that would have occurred soon. I highly recommend Latham Automotive for my friends and family and most definitely will return to him for maintenance and future repairs of my Toyota Camry.
— Paula G. (Yelp)
Latham is the only place we will ever take our cars in Austin. Not only are they honest and reliable, but they keep you updated on your car's progress and give you an estimate of the repair costs (very reasonable prices).
— Rebecca W. (Yelp)
“Finally, an honest mechanic.”
Finally, an honest mechanic. These guys are very good: fast, extremely courteous, and most importantly, they won't sell you something you don't need. I highly recommend Latham Automotive — it is definitely worth the drive for their expertise and great customer service!
— Joanna C. (Yelp)
I trust no one else with my cars! I recently purchased an old pickup that I thought needed the clutch replaced. Had the truck towed straight to Latham Auto after the purchase and expected not to hear from them again 'til Monday when it was fixed. 40 minutes later my phone rang. It was Mr. Latham letting me know the truck was ready to go! Turned out that some parts had just disconnected. He reconnected them, test drove it, and called me to come pick it up! Been running like a total champ ever since. The best!
— Kandace M. (Yelp)
“Customer service was exceptional.”
I just had the best experience at Latham Automotive with Dan and Jeff. They quickly and effectively solved a problem I was having with my car's fuses. Their customer service was exceptional, as they were very busy but still took the time to help me out.
As a female, I am relieved to have found such an exemplary and honest mechanic so close to home. I will definitely be recommending them to neighbors and friends. The next time something happens with my car, I will undoubtedly be bringing it in to Latham's!
— Sarah E. (Yelp)
“Willing to go the extra mile”
These guys are always the most helpful and willing to go extra mile to make sure of the problem prior to any costs. Their quotes are right on the money and their work is perfection! You cannot go wrong if you start here for any work you need on your car!
— Lynn C. (Yelp)